We surveyed marketing leaders and consumers to understand how their visions for the future match up. Read our infographic to see the results and learn about Perceptive CMOs – the marketing leaders most in-tune with consumers’ views for tomorrow.
CMOs and consumers have strong thoughts on where experience is headed. As part of our CMO Navigator Report, we combined our marketing leader survey data with consumer research to understand where their opinions align and how it translates to marketing strategies.
WANT TO EXPLORE THE FUTURE OF CX IN DETAIL?
Unearth More Exclusive Insights in the CMO Navigator Report
Read our in-depth CX report for more on this topic along with insights on marketing mandates, CX strategies, the innovation landscape, and other critical sentiments.
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