Agentforce isn't just another product launch. It's a paradigm shift. It's Salesforce's vision for the future of work—a future where humans and AI agents collaborate seamlessly to drive unprecedented levels of productivity and customer satisfaction.

Two reports, conducted by market research company PAC (Pierre Audoin Consultants), recognise Merkle as an industry innovator across a range of different sectors, facilitated by CX solutions from Adobe and Salesforce.

Cannes 2024 is a wrap. See the four key themes that emerged that will shape the future of customer experience.

Unlock customer magic, demystify the difference between CDP and Data Cloud, and get actionable steps on how Merkle and Salesforce can help drive transformation for your business.

Discover a few of the themes Merkle's keeping top-of-mind for our CX strategies coming out of Salesforce Connections 2024.

The Composable Commerce Accelerator Demo helps eCommerce leaders prepare for a composable approach and highlights how this solution delivers on frontend performance, CX innovation, and responsiveness to change.

Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, today announced its milestone celebration of 20 years of collaborating with Salesforce

In late February, Salesforce announced the release of a new version of Marketing Cloud, Marketing Cloud Growth. Here's what you need to know about the release.

Join Merkle as we return to Salesforce Connections 2024 as an Innovator Sponsor.

Learn about Salesforces' CDP, including exciting new features, capabilities, and how it can help your brand with CX.