Merkle, dentsu's leading customer experience (CX) transformation consultancy, released the latest installment from dentsu’s annual CMO Navigator Report, focusing on Customer Experience (CX) insights.
Agentforce isn't just another product launch. It's a paradigm shift. It's Salesforce's vision for the future of work—a future where humans and AI agents collaborate seamlessly to drive unprecedented levels of productivity and customer satisfaction.
Dentsu International (dentsu) is accelerating the growth of its customer experience management (CXM) capabilities in Southeast Asia (SEA) with the launch of Merkle in Thailand, expanding its unparalleled integrated CX growth solutions spanning across borders.
How do CX leaders organize their teams? How do they integrate their technology? What is their approach to AI? Find out in our CX Imperatives Report: What CX Leaders Do Differently
What makes a great brand experience? What have consumers come to expect? And are you meeting those expectations? Find out in our CX Imperatives Report: From Customer Engagement to Customer Empowerment.
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