In today’s tight economy, tackling these issues is one of the safest bets you can make to build a competitive advantage through better CX. This webinar provides key information you need to succeed, including:
While most marketers say they have tools and tech to power CX personalization, customer data remains a critical roadblock. Siloed, fractured, missing, and non-actionable data – along with growing data deprecation challenges – keep brands from making the most of their martech investments and meeting consumer expectations for contextual, connected experiences.
*Note: this webinar was hosted by eMarketer
Senior Vice President, Technology Strategy, Merkle
Analyst, Forrester
Vice President, Technology & Data Management, Merkle