The reports, conducted by market research company PAC (Pierre Audoin Consultants), recognise Merkle as an industry innovator driving change for customers across a range of different sectors, facilitated by cutting-edge CX solutions Salesforce.
Salesforce’s partner ecosystem has never been more important to its future growth prospects, and more importantly, its ability to meet the changing needs of its clients. More than 70% of Salesforce’s customer engagements already involve a partner, and this rises to a much level when clients are looking to harness the vendor’s technology stack to drive essential transformation programmes. As a result, the best-performing ecosystem partners are the ones with a proven ability to help organizations to drive positive, lasting business outcomes, and help them tackle the fundamental challenges facing their industry sectors.
Merkle has been recognised as ‘Best in Class’ in four key industries: Retail, Manufacturing, Financial Services and Communications & Media
These recognitions are testament to the continued investment into innovation at Merkle, as well as our commitment to creating holistic, market-leading experiences for our customers.
