Senior Research Director (B2B)

Client Management


Chicago - N. State

About the job

This role is remote-friendly.

B2B International is a global leader in B2B market research. We deliver world class market research projects to inform effective, strategic decisions for the largest and most influential B2B brands. We combine industry and B2B research expertise to deliver actionable insights. We are a team of specialist b2b market researchers within Merkle. We value delivering world class insights to our clients to enable them to make better decisions. We work on a range of projects… both qual and quant, tracking and ad-hoc and cover a huge range of topics including brand, customer needs, product/proposition development and market opportunities.

We are growing, and there is an opportunity for this role to work with both our b2b and b2c clients. And our offering is growing too – as we scale our unique b2b capabilities with Merkle's global research, data and AI capabilities. You will help create the future of the solutions we deliver for our clients, and the future or b2b research solutions across the globe.

You will report to the Managing Director, Market Research.

A snapshot of a day in the life of a Senior Research Director:

This is an exciting opportunity to join our team. As an important player, you'll play a crucial role in business growth, the seamless execution of a variety of research projects and delivering actionable insights to clients.

The role offers variety and will include:

  • Lead main client accounts and research projects from start to finish.

  • Translate complex qualitative and quantitative data into impactful insights.

  • Manage relationships with clients.

  • Write winning proposals for all clients and pitching.

  • Mentor team members enhancing their client management skills and insight capabilities.

  • Champion innovative methodologies, contributing to thought leadership, and staying ahead of industry trends.

  • The ability to contribute to the leadership of the team, and to help craft the future of market research within Merkle and across dentsu

What you'll bring:

We're looking for curious, individuals with the following experience:

  • Commercial market research experience: you will have at least 8+ years of experience in commercial market research

  • Analytical mindset: a natural interest and desire to interpret quantitative and qualitative data, translating raw data into clear conclusions and actionable recommendations.

  • Business / client development experience: ability to identify growth opportunities and nurture client relationships, designing research projects to answer client objectives.

  • Experience across the full-research lifecycle: experience managing a range of market research projects ensuring the execution of multiple projects simultaneously.

  • Exceptional communication skills: strong communication and presentation skills, with the ability to articulate findings in a compelling and engaging manner.

The anticipated salary range for this position is $113,000-$182,850. Salary is based on a variety of factors, including relevant experience, knowledge, skills and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation. The company's incentive compensation plan is subject to change. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com.

#LI-AB2

#LI-Remote

#LI-Merkle

Beware of Job Scams

We are aware of several scams targeting job seekers and candidates. Please be vigilant. All communication throughout the recruitment process will be from an official member of the dentsu recruitment team, using corporate email addresses (e.g., @dentsu.com or @merkle.com). We will never ask you to send money or vouchers to secure employment. If you suspect you have been a victim of a scam, please report the incident to your bank, local police, or fraud protection authority immediately. Additionally, you can report the scam to us at jobfraud@dentsu.com so we can take appropriate action to request the website is taken down. Please note that Merkle and dentsu are not responsible for any losses incurred as a result of these scams. We advise all individuals to exercise caution and verify the authenticity of any job offers or communications received.