Lisbon - Edifício Ageas Tejo, Praça Príncipe Perfeito, n.º 2, 4.º, 1990-278 Lisboa
About the job
This role is designed to be performed by experienced (5+ yrs) project managers being responsible for all areas and of project management for our key business clients. The senior project manager manages the delivery of the project or program from the very beginning (team setup, budget and contract validation, initiation of project kick-off with team and client) throughout the whole lifecycle of the project until the completion formal closure of the project. He/she is also responsible for internal and external reporting of project status and progress (workload progress, finance status, etc.), for implementing and executing processes for managing risks, issues and changes during project and also for completing the project in the defined budget and profitability level. Additionally, she/he provides consulting services to our customers.
We dream. We Do. We Deliver
About Merkle
Merkle, a dentsu company, powers the experience economy. For more than 35 years, we have put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and our performance, Merkle delivers holistic, experiences that promote growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com.
Role Outline:
As a Senior Project Manager, you are responsible for leading medium to large-sized projects, providing comprehensive project management expertise for key business clients. Your role includes full oversight of project scope, scheduling, financials, and risk management from initiation through to successful project completion. You serve as a trusted advisor to clients, proactively identifying business opportunities and ensuring consistent client satisfaction.
Key Responsibilities and Accountabilities:
- Take full responsibility for the successful planning, execution, and closure of medium to large-sized projects.
- Lead comprehensive project planning, risk management, and scope management activities.
- Deliver projects within agreed timelines, budgets, quality standards, and targeted profitability levels.
- Regularly report project status and financial performance to internal and external stakeholders.
- Ensure client acceptance for partial and complete deliveries.
- Manage and coordinate local, remote, and third-party team members effectively, ensuring cohesive project execution.
- Actively identify and pursue further business opportunities within existing projects and accounts.
- Provide expert consultancy services, including the creation of project concepts and specifications.
- Maintain clear and effective communication with clients, ensuring alignment with expectations and requirements.
- Support the acquisition process, contributing significantly to proposals and offer creation.
- Develop and enhance project management capabilities within the team, actively mentoring and coaching other project managers.
- Act as an advocate for organizational change, proactively promoting best practices and innovation within project management.
Requirements:
- Strong Scrum knowledge
- Be able to coach scrum team
- Be able to setup scrum framework
- Be able to improve current Scrum process, for example transition to story points
- Good leadership skills
- Be able to lead/manage the Agile ceremonies sessions
- Be able to create good team spirit on a with team that has people from different providers, countries.
- Business service-oriented
- Strong knowledge on Azure DevOps
- SAFe framework knowledge
- Be able to prepare and lead some SAFe ceremonies like PI planning
- Coach team about SAFe framework
- Autonomous
- Proactive
- Be able to collect, build and present sprint KPIs, like % of readiness, % of done, % of acceptance (important)
- Technical knowledge to be able to support activities
We do not sponsor work visa.
For those who don’t have Portuguese documents (NIF and NISS), we suggest you to search for more information at local country Social Security entities, as well as on SEF (Serviços Estrangeiros e Fronteiras), for possible roles in Merkle Portugal.
Additional information
Benefits and perks:
- Cutting Edge Technology & Latest IT tools;
- Software-house environment:
- Agile and Flexible working hours;
- Hybrid work system (remote friendly);
- Digital nomad policy;
- Focus on career development;
- Health insurance (also included for the household);
- Mental health support;
- Volunteering experiences and sustainable mindset;
- 25 vacation days + 3 wellness days per year;
- Beers (after 6 pm), foosball, and ping-pong! #workhardplayhard
- Free breakfast every second Tuesday of the month;
- Employee discounts;
- Team & Company Events 🎉
Inclusion & Diversity
We value the strength diversity brings to our business and are working hard to build a more inclusive workplace through partnerships with Stonewall, Business Disability Forum and Business in the Community’s race and gender equality campaigns. We are happy to discuss all flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly.
If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.
#LI-Hybrid #LI-MERKLE