Business Operations Analyst (Reporting)

Technology

Makati City

About the job

We are seeking a detail-oriented Business Operations Coordinator to optimize business processes, manage tool integrations, and enhance analytics for operational efficiency. In this role, you'll collaborate with cross-functional teams to maintain dashboards, automate workflows, and support system integrations. You’ll leverage technical expertise to ensure smooth operations, data accuracy, and seamless project execution. Ideal for an organized, tech-savvy professional passionate about driving operational excellence. If you're excited to support a high-performing team, we’d love to hear from you!

Power BI Dashboard Management:

  • Oversee the setup, maintenance, and regular updates of Power BI dashboards, ensuring data accuracy and accessibility for stakeholders.
  • Collaborate with departments to define reporting needs and tailor dashboards for actionable insights.

Technical Point of Contact for Dashboard Integrations:

  • Serve as the primary technical resource for integrating Power BI dashboards with other systems, ensuring seamless data flow and alignment with business requirements.
  • Troubleshoot integration issues and optimize data connections to enhance dashboard performance.

NetSuite Automation and Reporting Support:

  • Assist with automating key processes in NetSuite to improve efficiency and reduce manual tasks.
  • Collaborate with finance and IT teams to implement and test new automation workflows.
  • Support extraction and editing of business operations reports.

Workfront Project Setup Support:

  • Assist in setting up projects within Workfront, ensuring configurations align with team goals and reporting needs.
  • Facilitate onboarding for new Workfront users, providing guidance on system features.

Business Operations Tools Coordination and Support:

  • Act as the central point of contact for the business operations team’s tool suite, managing issues, licenses, and user access.
  • Assess and recommend improvements to existing tools to boost productivity and streamline processes.

Requirements:

  • Proven experience in business operations, project management, or data analytics.
  • Proficient in using Dashboard and Business Intelligence tools, such as Tableau.
  • Experience with ERP and PSA systems, including D365 Resource and Project Management.
  • Strong understanding of dashboard integration, automation, and data management best practices.
  • Excellent problem-solving skills and a keen eye for detail.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.

Beware of Job Scams

We are aware of several scams targeting job seekers and candidates. Please be vigilant. All communication throughout the recruitment process will be from an official member of the dentsu recruitment team, using corporate email addresses (e.g., @dentsu.com or @merkle.com). We will never ask you to send money or vouchers to secure employment. If you suspect you have been a victim of a scam, please report the incident to your bank, local police, or fraud protection authority immediately. Additionally, you can report the scam to us at jobfraud@dentsu.com so we can take appropriate action to request the website is taken down. Please note that Merkle and dentsu are not responsible for any losses incurred as a result of these scams. We advise all individuals to exercise caution and verify the authenticity of any job offers or communications received.