Main Responsibilities
Design Salesforce solutions while working with multiple stakeholders. Leading design workshops with stakeholders to understand their business process, recommend and design a Salesforce solution with them
Break down a solution into user stories and requirements, estimate each requirement, map dependencies and work with a project manager to build project plans
Ensure technical quality and good Salesforce solution design principles are followed
Overall accountability for project delivery, within budget, scope, quality and time
Lead a delivery team and work with a project manager to ensure the implementation of agreed Salesforce solution and infrastructure
Allocation of project tasks to the project team
Support project manager to create documentation for projects including Project Plan, Gantt Chart, Status Reports, Risk Logs etc
Monitoring and assisting delivery of development tasks
Support project managers to report regularly to the management team in project progress
Management of change throughout the project delivery
Acting as a role model and advising customers on architectural and technical development best practices during workshops and during the project.
Manage the handover of the project with customers and/or support
Assist with operational improvement tasks within the delivery team and PMO
Designing and putting in place secure, robust and scalable IT architectures and Salesforce solutions.
Documenting best practices and operational procedures
Desired Skills & Experience
Minimum of 5 years’ experience managing and designing Salesforce Solutions Projects
Excellent communication (written and oral) and interpersonal skills.
Significant experience leading teams to deliver Salesforce projects using various project and program management methodologies in a variety of environments.
Proven experience as a Solution Architect on multiple Salesforce projects
Extensive knowledge and experience of working with Salesforce.com using out of the box Salesforce functionality
Excellent leadership and management skills
Experience designing custom functionality using LWC, Aura, triggers, different custom jobs, flows, data migrations and good understanding of Salesforce best practices
Experience designing different types of integrations between Salesforce and other systems for example integrations using Salesforce APIs, outgoing integrations, web services, Salesforce Connect, Mulesoft and middleware solutions.
Proven ability to work creatively and analytically in a problem-solving environment
Leading development team throughout the software development lifecycle, managing setting up deployment processes and tools
Multiple Salesforce certifications preferred.
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