Senior Campaign Consultant (Braze)

Campaign Marketing & Technology

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Barcelona

About the job

About Merkle Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. We’re hiring for a  Senior Campaign Consultant  as part of Merkle in Barcelona.

The Role 

 

As a Senior Campaign Consultant, you will be considered an expert by your peers and clients in Braze.  Managing more than just day to day campaigns, you'll provide excellence in campaign on process, campaign execution and recommendations internally and for our clients and support the growth of our team with internal training and development. 

 

You'll be building client relationships and managing expectations and risks of key internal and client stakeholders on any project. You will own campaign process best practice and act as a go to person for more junior team members. You will be responsible for completing tasks that make up campaign migration or implementation deliverables working through journey design, build and monitoring tasks.

In addition you have the opportunity to contribute to innovation projects and develop our Braze practice area by staying up to date with Industry trends, providing/improving training material and connecting with Merkle’s internal technical Specialists. 

 

Life as a Senior Campaign Consultant at Merkle 

 

You’ll be the Senior Campaign Consultant leading on client campaign delivery engagements, offering support in the following areas: 

 

  • Campaign execution – independently document, build, test, QA, deliver, and handover campaigns 

  • Campaign design – offer practical advice regarding campaign lifecycle decisions for both peers/colleagues and clients 

  • Governance and control – manage and execute deliverables with competence and confidence, always looking out for improvements to quality assurance, governance processes 

  • Training – delivering hands-on and virtual training sessions, support workshops, participating in knowledge sharing sessions.   

  • Best practice consultancy – stay on top of industry news, optimisation techniques, controls, measurement, DPA and privacy, GDPR 

  • Migration and Implementation planning – working as part of a larger campaign team to prepare materials, campaigns and other deliverables for migration. 

  • Data design – act as a campaign data SME during workshops, meetings and day to day activities, continuously looking for ways to utilise clients’ data to achieve streamlined and efficient journeys 

  • Campaign reporting.

A few of the benefits 

Whether it's the joy of working with people at the top of their game or the Merkle social calendar, people love working here – and we hope you will too 

  • Attractive and great compensation package 

  • Flexible work schedule #LI-Hybrid 

  • Spanish/English lessons 

  • Free life and health insurance 

  • Career development through Dentsu University and LinkedIn Learning 

  • Day off on your birthday 

  • Annual wellness days 

  • Merkle Care Employee Assistance Program 

  • Merkle Benefits Club 

  • Reduced fee in Andjoy 

  • 2 volunteering days per annum 

  • Flexible salary remuneration scheme 

Inclusion and Diversity 

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners, and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds, and cultures. 

About dentsu 

Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. As part of Dentsu Group Inc. we are headquartered in Tokyo, Japan and our 65,000 employee-base of dedicated professionals work across four regions (Japan, Americas, EMEA and APAC). Dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society. 

Diversity, equity, and inclusion sits at the heart of our Social Impact strategy – our fully integrated sustainability strategy which includes our ambition to build a fair and more equal society, where everyone is equipped to thrive. 

If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams. 

Beware of Job Scams

We are aware of several scams targeting job seekers and candidates. Please be vigilant. All communication throughout the recruitment process will be from an official member of the dentsu recruitment team, using corporate email addresses (e.g., @dentsu.com or @merkle.com). We will never ask you to send money or vouchers to secure employment. If you suspect you have been a victim of a scam, please report the incident to your bank, local police, or fraud protection authority immediately. Additionally, you can report the scam to us at jobfraud@dentsu.com so we can take appropriate action to request the website is taken down. Please note that Merkle and dentsu are not responsible for any losses incurred as a result of these scams. We advise all individuals to exercise caution and verify the authenticity of any job offers or communications received.