The purpose of this role is to create solution architectures for systems and platforms ensuring all relevant options are explored for time, cost and compliance to the company’s standards, policies and practices whilst meeting the business’ requirements. The role will oversee the work of other architects and delivery of the solution for clients both internal and external, shepherding it through the relevant governance.

dentsu is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands; Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.

Merkle are a team of dreamers, doers, and deliverers. Our collaborative and agile ways of working mean you’ll develop versatile skills and be exposed to new and exciting thinking. Combine that with a pioneering spirit aimed at making a positive impact on brands, society & each other – and you’ll soon realise why we’re at the forefront of the digital economy.

Merkle is a leading data-driven Customer Experience Management (CXM) company that specialises in the delivery of unique, personalised customer experiences across platforms and devices.

We are now excited to invite applications for the role of Technical Director – Solutioning & Architecture, joining the team in either Sydney or Melbourne.

The role:

This newly created role of Technical Director – Solutioning & Architecture will see you focus on establishing technology roadmaps and developing enterprise solutions across differentiating technology stacks to not only meet but anticipate the future needs of our clients, driving long term value and deep customer engagement. 

Core responsibilities:

• Establish, grow, and embed a strong architectural capability within Merkle
• Partner with clients to navigate the complex challenges they face in business and technology, utilising core offerings to create solutions
• Deliver on high level consultancy projects such as tech strategy & roadmaps, process reengineering and change management
• Contribute to pre sales engagements either individually or through the team
• Create go to market propositions and sales bids and drive internal initiatives to harvest and build IP
• Confidently present technical solutions to various audiences in an engaging and persuasive way, garnering trust, buy in and understanding through articulation of client value
• Effectively structure multiple work stream programs and provide technical leadership across a number of projects/engagements simultaneously
• Create technical architecture, roadmaps, estimates, and delivery plans that ensure implementation deadlines are achievable, and risks are managed

A bit about you:

• In depth knowledge of architectural, solutioning and development principles such as TOGAF, object-oriented application development, DevOps/CICD and languages such as java, C#, SQL, python
• Deep knowledge in SaaS, Cloud Solutions, CRM and/or Digital Experience platforms – Salesforce, Adobe, Data Platforms, AWS, Azure - a true 'tech-agnostic' profile
• Demonstratable experience with Data Migration, Security, SSO and/or integration
• You inspire creative, innovative, and proactive solutions, supporting the wider project team and provides technical assistance to peers and clients when asked
• Highly motivated and can work autonomously or as a super collaborator who builds trust and influence through relationships
• Talented leader who can identify key talent, establish and build a team culture, and mentor the next-generation of technology leaders

What’s in it for you:

• Real flexibility to work when and where you feel most productive with our ‘Be the Best You’ policy which includes a $250 contribution to your home office set up
• The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change
• 5 weeks annual leave after 2 years of service and 3 whole company Wellness days off per year for you to switch off and take your day, your way
• Career Development and Learning & Development opportunities, including access to our global online dentsu University

This role is critical to establish, grow, and embed a strong architectural capability within Merkle that will oversee and ensure the quality of solutions provided by architects during delivery of all solutions for internal and external clients, including establishing a common approach and standards.

Become a champion for meaningful progress:

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you.