Business Analyst Microsoft Dynamics D365 | Join our Talent Community
Company Description
We Dream. We Do. We Deliver.
About Merkle
Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty.
Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com.
We are looking for Business Analysts experienced with Microsoft Dynamics to join our Talent Community.
Please apply to this ad if you would like to be considered for our Business Analyst D365 Talent Community, and to be kept in the loop on future job openings in our team.
We have hybrid offices in the Czech Republic (Prague & Brno), Serbia (Belgrade & Novi Sad), and Portugal (Lisbon, Guarda, Leiria, Vila Real).
Job Description
- Analyze business processes and identify areas for improvement.
- Collaborate with stakeholders to gather and document business requirements.
- Develop and implement solutions using Microsoft Dynamics.
- Create and maintain detailed documentation of business processes and systems.
- Conduct data analysis to support business decisions.
- Assist in the development and implementation of Power Apps solutions.
- Provide training and support to end-users.
- Ensure solutions meet business needs and requirements.
Qualifications
- 2 - 5 years of experience as a Business Analyst.
- Proficiency in Microsoft Dynamics.
- Experience with Power Apps is a plus.
- Strong analytical and problem-solving skills.
- Excellent communication skills in English.
- Ability to work collaboratively with cross-functional teams.
- Detail-oriented with strong organizational skills.
Additional Information
Benefits and perks in Serbia:
🏥 Premium package private health insurance (for you, your spouse and children), insured sum of 100.000 EUR/year.
⏰ Flexible working hours and hybrid way of working (work from home and/or work from office)
👩 ⚕️100% paid sick leaves for a period not exceeding 30 calendar days
🎯 Fully covered certifications for technical roles in Salesforce, Adobe, Microsoft etc
🎓 Full access to Dentsu Academy, on-site learning sessions
🏝 25 days of vacation + 3 wellness days + 2 volunteer days
🎁 House of Benefit allowance
🍹 Team events: company parties, after hours gatherings, board games and team buildings
🥪 Snacks, fruits, and sweets in the office
🏀Fit Pass special offer for you and your partner/children
☀Rooftop lounge with an amazing view on whole Belgrade
🌇Office in the heart of Belgrade city centre
🏓Table tennis top, video games, karaoke set
💸 Referral bonus program
Merkle do not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.
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