Merkle is a Qualtrics Global Platinum Strategic Partner, helping organizations bridge experience gaps, create meaningful experiences and measure impact.
9+
years of partnership
5,000+
successful XM implementations
250+
XM-certified professionals
4.84
2023 CSAT Score
How we can help you
XM Strategy and Roadmap: Developing programs with client outcomes in mind.
End-to-End Journey: Advising on the end-to-end journey through tools to visualize, understand, and act
Culture and Advocacy: Applying purpose-driven outcomes to foster cultural engagement
Survey review and design
Dashboard guidance
Insights reporting
CX/EX/XM program review and Maturity assessment
Add-hoc advanced analyses
We empower clients and teams to accelerate their XM journey through training and a broad set of solutions. Our services include:
Platform configuration
Survey setup
Contact management
Building dashboards
Platform integrations.
With seamless integration with XM Platforms, we help develop custom software integrations and solutions, assisting clients with:
Evaluation Report: Investigating existing landscape to understand critical areas
Qualtrics Engineering Blueprint: Showcasing relevant use cases and extrapolating
ecosystem to meet future requirement
Wireframes and UI / UX Design Framework
We collaborate across all service areas to design, deliver, and execute solutions that tackle client challenges during program changes and expansion efforts to support achieving program-specific ROI as well as driving overall business performance. We have curated packages that cater to our client’s specific needs.
WHAT WE CAN DO FOR YOU
Let’s talk.
Our team has the depth of expertise to take on any challenge — and we’re always ready to help. So reach out. We can’t wait to hear from you.